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Customer Feedbacks

Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:

We have booked a 5 days Jammu and Amritsar tour.We really enjoyed a lot that was an awesome tour organised by
NEXGEN TOUR OPERATOR . We served excellently and everything done on time.I would recommend everyone to plan your tour through "NEXGEN TOUR OPERATOR". :)
Date of Posting: 17 June 2015
Posted By: Pratibha
All was well except one big problem
Date of Posting: 17 June 2015
Posted By: S.K. Giri
Camp Delhi
All the arrangements were good except the problem at hotel Azad Srinagar where you have booked a four bedded room but he refused to gave away that room to us it wasted almost 2 evening hours of us secondly all of us including our children were wet due to rains the manager of the hotel did not bother to gave away the room for changing.Same was informed to you and after about 2 hours another hotel Gulmohar was arranged. Next day again we have shifted to another hotel i;e Royal Star Inn which was nice. It is my sincere request to ensure the services which you recommend in your itinerary.

Sorry doesn't mean anything as we have paid you for the services which you have mentioned.

Hope you will take this matter seriously in future.

Date of Posting: 16 June 2015
Posted By: Dr Pankaj nandkishore Murkey
professor, sewagram maharastra
Dear Shri Guptaji,
We all of us are thankful to you and your tour company for providing us a very comfortable and memorable tour to vaishnodevi and kashimir.It was a very nice experience.The stay in hotels at Katra,Pehelgam and Srinagar was really comfortable.The vehicle provided was very comfortable, also I must mention ,the driver of the vehicle Mr.Jaswantsing is very helpful and nice person.We simply enjoyed our Kashmir tour because of your tour company i.e.Next Gen Tour Operators Jammu.
Laxmikant Kinhikar,Bhusawal(M.S.)425201
Date of Posting: 16 June 2015
Posted By: Laxmikant R Kinhikar
Working in a Nationalized Bank, Bhusawal Maharashtra 425201
Dear Gupta Ji

C.c - Mr.Mahavir

thanks for all your assistance and help it was good arrangement except 1 or 2 things which was not under your control too

over all experience was very good,

even choice of hotel + Travel Plan was perfectly managed by your people

we all were very much happy

in future also if required any assistance I will take your help, as every year I visit Jammu.
Date of Posting: 01 April 2015
Posted By: Rakesh Maurya
Cargo World Logistics India Pvt. Ltd., Office – 139, A – Wing, Balaji Bhavan, 1st Flr, Sector -11, Plot - 42A C.B.D. Belapur, Navi Mumbai – 400 614.
Vaishnodevi, Jammu, and Amritsar tour well planned and executed by Nexgen team led by Mr A.K Gupta
Response: Prompt and courteous.
Vehicles: Well maintained and comfortable.We had lot of baggage which is not the operators problem.
Drivers: Friendly and helpful.Pickup and drop on time. Provided useful information in regard to local places, language, and customs.
Hotels:Barring Puri Palace ASR and Rani Castle Jammu others good.
Conclusion: But for the inclement weather at Katra leading to cancellation of the chopper flight evey thing else was bang on. Enjoyable trip. Wishing the Nexgen team the very best and look forward to avail services in future.
Date of Posting: 26 March 2015
Free lance marketing advisor/analyst, Bangalore
We were 3 Couple with two kids , Planned for Amritsar, vaishnodevi- Patnitop and Jammu we had experience with NEXGEN TOUR . We had planned our tour on 08.02.2015 to 15.02.2015 and Guptaji and Mr Mahaveer had given as round to clock service right from Begining of tour from amritsar to end tour to Jammu.<br />
They had provided good Hotels in Amritsar ,Katra and Patnitop & Jammu (Jammu, Hotel Rani Castle was Superb but Room service was pathetic.)<br />
Mr Sukhvinder- The Cab Driver was very decent, well mannered and was very kind hearted Person, Overall enjoyed with Him.<br />
<br />
So , my overall experience is very good with NEXGEN. <br />
Date of Posting: 28 February 2015
Posted By: Madhusudan Bharadwaj
Kind Hearted Person, Mumbai
Excellent experience with NEXGEN TOUR OPERATORS. We were just surfing the net for Hotels and Car hire for Amritsar - Jammu tour , where we saw website of NEXGEN, We had planned our tour on 09-feb 2015. NEXGEN kept and fulfilled all their promises what they told at time of booking to Amritsar, Vishno Devi and Patnitop tour package in a very cheapest style <br />
<br />
They had provided good Hotels in Amritsar, Katra and Patnitop , Jammu.<br />
Food quality and hospitality were good in Katra <br />
<br />
But in Jammu hotel- Rani Castle is good, But service is very Poor , Hotel location is near to Railway station.<br />
<br />
Our Driver Mr Sukhvinder Singh (Lari Ji) was a very good Person,very friendly nature and Mr Mahveer and Guptaji were available round the clock.<br />
So , my overall experience is very good with NEXGEN. I would like recommend this other people also.
Date of Posting: 17 February 2015
Posted By: Madhusudan Bharadwaj
Working in Alok Ind, Mumbai
Excellent arrangements and service
Date of Posting: 15 January 2015
Posted By: Chitra Viswanathan

The Hotel in Dharamshala ( Anand Palace ) was pathetic we checked out 1 day early.It was not upto 2 star or 1 star.

Rest over all experience was good.
Date of Posting: 18 December 2014
Posted By: Divyesh Patel
RMA CS Supervisor, Gujrat

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